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Betsi Cadwaladr University Health Board logo

COVID-19 Vacancy Health Care Support Worker - Outreach

Band 4

Main area
Health Care Support Worker – Outreach
Grade
Band 4
Contract
Permanent
Hours
  • Full time
  • Part time
Various hours available
Job ref
050-ACS787-0722
Employer
Betsi Cadwaladr University Health Board
Employer type
NHS
Site
To be completed on recruitment
Town
TBC
Salary
£22,549 - £24,882 per annum pro rata
Salary period
Yearly
Closing
14/08/2022 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including childcare voucher schemes, work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

 

 

Job overview

The role includes outreach Covid PCR testing within the patient’s own home who are unable to attend the testing unit. This is a new post within the Antigen Service which has the potential for the successful candidate to develop this new role. The role covers four testing Centres within BCUHB: Ysbyty Glan Clywd, Bangor, Wrexham and Alltwen - the base will be confirmed on appointment.

Main duties of the job

An exciting opportunity has arisen for a B4 Outreach Healthcare Support Worker to work with the Covid Testing Units - Pan BCUHB.  This new and innovative role will require you to work as part of the Testing Team, delivering evidence based and high quality clinical care that focuses on the direct needs of the patient.  You will be required to ensure effective communication with patients, carers, multidisciplinary teams and the wider health and social care community.

Important information:

Important Information – Please note this position is for a Permanent Contract on a B4 Basis.   You will remain on a B4 grade for the duration of the Antigen Service.  At the point the Antigen Service is no longer required, the Organisational Change Process will be followed to support you into a B3 or above position within the organisation.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB)  North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh.  Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. 

Person specification

Qualifications and/or Knowledge

Essential criteria
  • Foundation diploma/ degree in Healthcare Practice (Level 4) or equivalent GCSEs at grades A – C or equivalent level of qualification, e.g. NVQ level 3 in Health and Social Care related subject Be able to demonstrate literacy and numeracy to key skills Level 2 (equivalent to GCSE grade A - C in English and Maths)
  • Maintain a record of own personal development.
  • Recognise the need for lifelong learning
  • Able to relate theory to practice
  • Demonstrate an understanding of the role of the Assistant Practitioner within nursing
Desirable criteria
  • Awareness of clinical governance
  • Recognise the importance of the Fundamentals of Care to the patient/client

Experience

Essential criteria
  • Previous Health Care Support Worker experience at a Band 3
  • The ability to work unsupervised in a variety of settings, taking responsibility for a delegated workload.
Desirable criteria
  • Experience of working at a higher level as a healthcare support worker.
  • Experience of working with patient complex needs resulting from their chronic condition(s)

Values

Essential criteria
  • Effective communicator
  • Caring attitude to patients and Clients
  • Shows respect to team Members
  • Recognises own limitation
  • Committed work attitude
  • Recognises need for lifelong Learning via day to day work and through discussion at PADR

Other

Essential criteria
  • Able to travel to meet the needs of the service
  • Able to work hours flexibly.

Aptitude and Abilities

Essential criteria
  • Evidence of good organisational skills
  • Excellent interpersonal skills.
  • The ability to care with compassion and understanding.
  • Effective problem solver
  • Ability to negotiate and communicate with patients and all members of the Multidisciplinary Team
  • Evidence of IT skills e.g. e-mail, MS Word, Excel and Office Demonstrate good verbal communication and written skills.
  • Ability to use tact and diplomacy when speaking to patients on the phone.
  • Ability to work as an effective member of a team
  • Able to be flexible within the team and working environment
  • Demonstrate an awareness of multi-agency and integrated teams working
  • Able to organise and deliver own case/workload, prioritising as necessary ensuring deadlines are met.
  • An insight into how to evaluate own strengths and development needs, seeking advice where appropriate.
  • Able to work in a demanding, busy environment.
  • Good time management skills Ability to deal with complex and difficult emotional situations
  • Demonstrate an ability to value the opinion of others.
  • Ability to mentor new HCSWs and junior staff working environment
Desirable criteria
  • Advanced clinical skills
  • Ability to adapt to and propose changes within working situation
  • Health promotion basic teaching skills
  • Experience of delegation.
  • Experience of delegation.
  • Competencies in appropriate methodology to obtain a Covid 19 swab correctly.

Employer certification / accreditation badges

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Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Wendy Tee
Job title
Antigen Service Manager
Email address
Wendy.tee@wales.nhs.uk